Helping you understand our guide Lessons from Lived Experiences Before you apply Making an application The 7 elements of Universal Credit Where to get extra financial support Using the online journal Challenging a decision Managing Overpayments & Deductions Crisis support Want to change things? Important contacts
 

Making an application

 









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This is a list of all the information and documents you need to apply for Universal Credit. Have this information ready and stored away in a safe, easy to access place. It will help your claim run as smoothly as possible.

Ok, so now you know all the important background, it’s time to make your claim.

Now things can get a lot trickier!

We know from experience that setting up your first claim can be a challenging process.

Why?

Well, it’s because the staff who deal with your claim need to gather as much information about your personal circumstances as possible. This is how they figure out what benefits you are eligible for and what responsibilities you need to undertake in return.

 
 

What you need to have ready for your online Universal Credit application

 

Evidence required
  • Passport

  • Driving License

  • National Identity Card

  • Electoral Identity Card

  • Bank Card

  • Birth Certificate

Personal information

  • Name

  • Date of Birth

  • Email Address

  • Contact Number

Housing information

  • Full address and postcode

  • Housing costs excluding rates

  • Name, address and contact information for the landlord/estate agent

  • Rent agreement

Evidence required

  • Tenancy Agreement

  • Letter from Landlord or Estate Agent

  • Utility Bill

  • Proof of housing costs payments

    • People who live with you (Including any children and non-dependants)

    • Name and date of birth

    • Child benefit reference numbers (if applicable)

    • Details of any health conditions

    Evidence required: for children

  • Birth certificates

  • Child Benefit Reference Number Award

  • Childcare provider details

  • Proof of childcare costs payments

    • Work history

    • Employment status

    • Earnings details

    • Employer details if applicable

    • Pay slips

    Education

    • Course details

    • Information on any student grants and/or loans

    Savings, Investments and Capital

    • Details of their value – bank statements to confirm

    Evidence required

  • Bank Statements

    • Health

    • Details of any health conditions,

    • Fit note details

    • Name, address and contact information of your doctor

    Carer responsibilities

    • Name, date of birth

    • Health conditions of the person you care for

    Bank details

    • Name of bank

    • Name of account holder

    • Account number and sort code

    Evidence required

  • Settled / Pre-Settled Status share code

  • Biometric Residency Permit

  • Evidence of date of entry to the country

  • Payslips / Letter from Employer

    • Habitual Residence Test

    • Settled / Pre-Settled Status share code (make sure this is a recent code)